PAAM Overview

Your Overview page is broken down into eight main sections:

Season (manage your seasons)
Stats (statistics)
Email members
Manage Staff
Comp Members
Blacklist
Whitelist
Global Exports

A Season in PAAM is usually a year's worth of events. E.g. if you have 10 events April to September 2013 this will be your 2013 season.

Under the Season title on your Overview page PAAM will display how many days you are into your current season.

If you click the 'Manage Your Seasons' button this will take you to the Current and Previous Seasons page. From here you can:

Start a new season
End a current season
Re-start a previous season
View events and financials from a previous season

When you end a season PAAM will:

Archive all of the events active in the current season
Check to make sure all applications and deposits are off (if they are not they will be turned off)
Clear financial information from user's profiles for the current season
Archive event information from user's profiles for the current season

Please make sure you end your season once each year as we use the seasons in PAAM when calculating your annual licence usage. If you do not end your season once each year PAAM will show you as having 2 years worth of vacancies advertised in a single season.

Statistics

Season – shows your current PAAM season and how far you are into it.

Members – shows how many PAAM users have signed up and their status (active/dormant). An active user has accessed their account within the past eighteen months; a dormant user has not accessed their account for more than eighteen months.

Deposits – shows how many have been taken this season and breaks the total down by payment method.

Applications – this graph shows how many applications to events have been made in the past 14 days.

Payments - this graph shows how many payments for positions at events have been made in the past 14 days.

Cancellations - this graph shows how many cancellations of positions at events have been made in the past 14 days.

Email Members

Email all members – email every user in PAAM.

Resend “confirm your email message” – send a reminder to those who have signed up to PAAM but not confirmed their email address.

Email members via location – target your message to those in a region e.g. only those in London, the Midlands, or Scotland.

Email members who haven’t applied to any event this season – only email those members who haven’t applied to an event this season.

Email all members who worked this season – only email those members who have worked at an event this season.

Manage Staff

Add Staff – add a member of PAAM Administrative Staff and choose their level of access. The access levels are explained to the right of the Add Staff page.

Edit Staff – amend the details of a member of PAAM Administrative Staff.

Remove Staff – remove a member of PAAM Administrative Staff.

Upgrade to Staff – upgrade a current PAAM User/Applicant to Administrative Staff.

Assign Staff to an Event - PAAM Administrative Staff of level 1 need to be assigned to events, here you can assign them.

Level 1: Staff Access to Assigned Events

Email all members
Accept / cancel members for assigned events
Text members for assigned events
Mark members having attended assigned events
Rate members for assigned events
View members profiles
View members photos
View members files
Apply for a member to an event
Export assigned event data
Cancel members from an event for assigned events
Add a member note
Blacklist members
Delete members
Edit the event information page for assigned events
Mark a member as paid
Create and edit groups

Level 2: Staff Access to all Events

As level 1 but for all events (no need to assign staff to events)

Level 3: Admin Access to all Events

Add events
Delete events
Turn events on and off
Turn deposits on and off
Export all member data

Comp Members

If your applicants are required to pay a deposit for one or more events but you are happy for some to apply without paying a deposit (e.g. trusted staff/volunteers), this section of PAAM allows you to mark their deposit as paid (complimentary) for the current season's events.

Once into the Comp Members section you need to select an event the member has applied to then either scroll down or search for the member using the search box to the right of the page. Once you have found the member you wish to comp, click the "Comp Member" button to the right of their basic personal details.

NB: A member can also be marked as complimentary via their Member Profile page in the 'Deposit' section at the top of the page.

Blacklist

PAAM’s blacklist allows for you to block both current users and potential applicants. Blocking a current user removes them from any events applied for and stops them being able to apply for future events. Blocking a potential applicant stops them being able to apply in the first place e.g. you may want to import an existing blacklist.

View Blacklist – view your current PAAM blacklist.

Add to Blacklist – add a new entry to the PAAM blacklist.

Whitelist

The Whitelist is for those you would like to be able to apply to events but can't sign-in (following initial account setup) to PAAM as their details are similar (but not identical) to someone on the Blacklist. For example John Smith from London born on 01/01/2011 is on the blacklist, a second John Smith from London born on 02/01/2011 isn’t on the blacklist but is flagged by PAAM due to the similar personal details.

View Whitelist – view your current PAAM whitelist.

The Whitelist is only used for the above purpose. To remove someone from the Blacklist, you must do so via the Blacklist, not by Whitelisting them.

NB: You can add an existing member to the Whitelist via their Member Profile page.

Global Exports

Export all applied – export all who have applied this season to an Excel spreadsheet.

Export all who have not applied to anything - export all who have not applied to an event this season to an Excel spreadsheet.